Turtle Creek Casino & Hotel, Williamsburg

#2 of 6 in Fun & Games in Grand Traverse County
Casino · Fun & Games
Turtle Creek Casino & Hotel is located in Williamsburg. To visit Turtle Creek Casino & Hotel on your holiday in Williamsburg, and find out what else Williamsburg has to offer, use our Williamsburg.
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Turtle Creek Casino & Hotel reviews

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TripAdvisor traveler rating 3.5
231 reviews
  • This is a nice casino 1/2 hour from Traverse City. It was clean. They have shuttles in the parking lot. If you need help. They have restaurants and deli and gift shop. The slots were on the tight...  more »
  • We had not been here in a couple years and it seemed different. It seemed that there were a few machines upstairs before that are no longer there. Overall, it seemed like a nice place. I didn't...  more »
  • Great casino, I won here and there with no take home, but I played for hours on only a 100 bucks! In my experience, you can have my money, but let me get a few hours of enjoyment out of it. The drinks were great and the steak house was so worth it! They actually give you a ton of food and everything had great flavor.
  • I am not one to post bad reviews, I know that people and businesses have bad days. However, Turtle Creek had time to make the situation better and they only made it worse. I was in for the first time on Saturday with my husband and we were kicked out without warning for not pulling our masks up in-between sips of beer. We were even told that sips needed to be quick, whatever that means. This is not a joke (a lot of people think I am kidding). The bartender who sold us the drinks never said this was a rule or told us we had to do so, when we arrived they did let us know masks are to stay up and on properly while playing, which we had done when walking around. However, that is also the case at restaurants until you sit down to eat or drink, then it can come off. We assumed that was the same protocol as we were seated at the bar and not walking around or even at the slots. We were joined by another couple who had their masks completely off while seated at the bar so we did not think twice about pulling them up continuously. When we were very rudely approached by multiple employees at once they let us know we were being kicked out but did not say why until we asked. They claim they warned the couple sitting next to us at the bar before we had been over but they never warned us and still kicked us out along with the other couple. I have never been so humiliated in my adult life. If they are going to stay open against the orders and serve alcohol they should make their crazy rules well known and let individuals know when they buy the beer what their rules are. I was hoping to enjoy my experience here but needless to say, I will never be back.

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