ABC Carpet & Home, New York City

3.8
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ABC Carpet & Home Reviews

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TripAdvisor Traveler Rating
TripAdvisor Traveler Rating 4.5
102 reviews
Google
4.1
TripAdvisor
  • ABC buyers have such fresh eyes. As an interior designer I really appreciate walking through the store on my way to lunch. While you are there have lunch in the famous ABC kitchen. The food is just....  more »
  • A friend of mine suggested we go here and it did not disappoint! This isn't a simple home goods/furniture store, this is art in use! Their lighting is unlike anything I have seen, the art and...  more »
Google
  • Bought a couch in October , a bookshelf in January, then two chairs, it's now march, nothing has arrived, customer service is HORRIBLE. They have been telling me for months it's going to arrive in 5 days, still hasn't, it's like a perpetual BS machine. I've never spent so much money to get treated so poorly. Avoid this place at all costs .
  • Don't buy at ABC Carpet. They sold us a bill of goods, and subsequently refused to admit wrongdoing or take responsibility. We bought an antique rug in 2015 from Fiona Reid. We put it in our living room. Over the last year, we began to notice that there was clear wear down to the foundation in an obvious square of the rug (not in a highly trafficked area of the room). We realized that ABC had done something to cover that up. It wasn't visible when we bought it. We asked them to take a look at the issue. They collected the rug two months ago--and then nothing. They didn't get in touch; they didn't return calls. When I finally talked with Fiona, she and her boss refused to pay for a painting. (We weren't asking for a real repair.) She refused to admit that there was an obvious patch of wear. She said that rugs get worn down in living rooms. Of course, we hadn't been told not to put it in our living room. And man people in my family had antique Chinese deco rugs that have lasted much longer than ours. Also, we don't entertain that much and don't wear shoes in the house. I just asked them to send it back to me today, unrepaired. I would seriously counsel not shopping at ABC Carpet.

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