The Driskill, Austin

The hotel is well located, within walking distance to many great restaurants and bars. Interior is old but well maintained, very classy. The cafe in the lobby, we didn’t realize that local people would come to this place to have brunch on Sundays until we see taking off. Also the bar at the hotel is really good as well. Glad we took advantage of them during our stay. The staff were super friendly. David and Luke at the front entrance valet are genuinely friendly and went above and beyond helping us to get in and out of hotel with tons of luggage

We stayed here over Valentine's Day Weekend. The aesthetics are nice and the hotel does have a rich history. While it is on the pricey side for over $350 per night, we expected a higher level of service. Upon checking in we were told that we were eligible for an upgrade at $15 per night. The agent informed us that the room would be larger and the view would be better. We of course agreed. Upon Check-in we found that while the room was larger, the view was of the hotel's noisy HVAC units. There was also a screaming toddler in the room next to us, which ruined the experience. Screams could be heard throughout the day, and into the middle of the night. What was most concerning was the cleanliness of the room. On our second day we found that the sheets we had been sleeping on were stained with brown/red streaks of either blood or rust. Hopefully it was the latter. Upon checkout we voiced these concerns to the front desk. Their solution was to waive the $15 for the supposed room upgrade. As a frequent traveler, this is not the level of experience that we expected from a Hyatt Hotel.