The Well Spa Resort, Kolbotn

4.1
#1 of 63 in Spas in Norway
Must see · Onsen Resort · Thermal Spa
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The Well Spa Resort reviews

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TripAdvisor traveler rating
TripAdvisor traveler rating 4.5
549 reviews
Google
4.6
TripAdvisor
  • This is a great place. A lot of saunas, wet and dry, jacuzzis, waterfalls, a big swimming pool with different kind of bubbles, a japanese section with an onzen, sections with beds for relaxing, sofas....  more
    This is a great place. A lot of saunas, wet and dry, jacuzzis, waterfalls, a big swimming pool with different kind of bubbles, a japanese section with an onzen, sections with beds for relaxing, sofas....  more »
  • The spa is amazing and huge - Especially the intense Sauna gus with rave music and hot steam makes you high 
    The spa is amazing and huge - Especially the intense Sauna gus with rave music and hot steam makes you high  more »
Google
  • I recently visited for the first time and had a great time overall, with a few minor annoyances; if I could, I'd rate it 4.5 stars. Before I went, I searched for reviews about how they treated plus-sized guests, as my husband and I are both fat, and I couldn't find anything. So, I'm going to focus on that aspect; hopefully this review is helpful for others in that position! As their website explains, nudity is mandatory in the saunas (except on Tuesdays) and optional in the pools—but if you want to wear a swimsuit, you have to wear one that they sell there. Being a somewhat body-shy American, I had hoped to wear a swimsuit, but I was concerned about them having a size that fit me. So, I brought my own black swimsuit as a backup. The women's sizes go to "4X," and the men's sizes go to 3X. My husband was comfortable in his trunks (which are tight but stretchy). However, I have a long torso, and even though I am normally a 3X, the 4X swimsuit simply wasn't big enough for me; I would have been spilling out of the top. When I explained the situation at the spa reception, they said that it would be fine to wear my own swimsuit, and they gave me a special wristband so the staff would know it was okay. (Ironically, the wristband was a little tight.) FYI, if you have to bring your own suit, they prefer that you bring something in dark, neutral colors. They provide bathrobes in sizes from XS-XXL (the XXL is labeled inside as "2XL/3XL), and I found the "XXL" a little snug. It was fine, but someone larger than me (4X and up) would have trouble covering up fully with the bathrobe. Not a big problem, but something to be aware of. Other than the clothing issues, though, my size was never a problem. There were several other large-sized people there, so I didn't feel alone, and I never felt judged by visitors or staff. (I actually ended up deciding to forgo my bathing suit on the second day, because the ambient nudity was so comfortable.) The chairs were all big enough, and there was an elevator between the spa floors for my husband, who normally uses a cane. The bed was comfortable for the two of us (though note that it's a European king, which translates to an American queen). Minor peeves: The indoor spa area was kept at a warm temperature, warm enough that my husband and I were sweating when we tried to sit and read/crochet. The Brasseriet service was inconsistent, with some great, attentive waitstaff, but some who were less than helpful. Food is good quality, but more expensive than I'm used to, even for Oslo food prices. All that said, my overall experience was extremely good. The pools are fabulous, the showers are wonderful (especially the waterfall cave, which was our favorite!), and the saunas are peaceful and rejuvenating. The overall atmosphere is peaceful, restful, and positive. We hope to come back soon!
  • It has been my second time in the spa and sadly the experience has changed drastically from the first time I went. To begin with, they don’t have the bus service anymore. When I go to a spa, I wanna have a relaxing day however this is difficult to archive having to take the public bus, without air conditioning, crowded and that stops every 2 minutes. Secondly, you use the claim of making it mandatory a naked spa as for “hygienic” reasons. On dry rooms if people use the towel, okay, it is hygienic. On the pools, if the water is treated, okay it can be hygienic even tho you might find pubic hairs floating around. But I wonder about how hygienic it can be to seat completely naked on the wet rooms without a bikini or a towel? Those rooms are a great spot for bacteria, fungus and germs. It’s their paradise! Wet and warm. I completely skipped these rooms as I rather not take the chance of getting something nasty. Thirdly, the rude staff at check in. They were very arrogant and rude. And last but not least, the understaffing is very obvious. 15 min cues to order a cocktail by the pool as there is only 1 person working and once you get to order, having to wait 15 min to get the cocktail. On the bright side, I still like the overall of the spa, however these kinda things should change before I could consider to go back. The staff at the restaurant and at the check out were brilliant, and the food is lovely!

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