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Wine Passport, Paris

4.5
#169 of 464 in Tours in Paris
Wine Passport is located in Paris. Plan to visit Wine Passport during your Paris vacation using our convenient Paris planning app .
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Wine Passport Reviews
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TripAdvisor Traveler Rating
TripAdvisor Traveler Rating 4.5
99 reviews
Google
4.7
TripAdvisor
  • Wow- Richard is amazing! Most do tour if you enjoy wine and are in Paris. Richard’s commentaries were 2nd to none. When we stopped in 2 of our stops we were with one other small group and I could tell...  more »
  • We thoroughly enjoyed our Champagne tasting day. Tattinger was out standing. Clement was a brilliant tour guide. He certainly knew about wines. The lunch at one of the Champagne houses was tasty, good...  more »
Google
  • Lovely day trip outside Paris! The visit at chateau Chambord was a unique experience, the lunch was perfect and the winery tour was very interesting. Our tour guide, Christophe, was very friendly, helpful and gave us interesting information about winemaking! Highly recommended!
  • I booked a trip to the Champagne region thru Viator. After confirming pick up times and details via phone the day before, Wine Passport showed up over an hour late and didn't have a proper seat for me in the van. The vehicle was ENTIRELY FULL and they had a small flip down seat in between the driver and the front seat passenger and I was told "The van is very full today, I hope this is ok." It wasn't ok with me for a 2 hour drive to Champagne and because I had paid just as much as anyone else in the van and didn't have a proper seat or safety belt. I elected not to go on the tour because the seating wasn't acceptable (or safe) and the guide apologized for the lateness and the less than ideal seating and told me he'd "try" to get the operator to refund me but he wasn't optimistic. What was worse than the disappointment of the lateness and lack of a real seat in the vehicle was when I raised the issue with Viator to try and get a refund after the operator never returned my call is that the operator lied about almost every detail. About the time communicated for pick up, about the actual arrival time of pickup, about the seating situation they offered, and even told them I got into the van and was "unpleasant with the guide and then got out." which was totally untrue as I never even got in the vehicle. Miscommunications and misunderstandings happen, especially in different cultures - but lying to make a case against not refunding a fee for a tour you never gave is unacceptable anywhere. If you feel justified in not refunding, why lie? What do you lose by refunding for a tour that was never taken? The good thing is Viator took care of me and refunded but it still stings to know these guys are that dishonest and don't care because they know that tourists either wont complain and deal with it or will need to leave the country and why should they bother? Be aware when booking with these operators and get all terms in writing. If terms dont meet what booking promised, take pictures and save all correspondence, as they'll lie and call you "unpleasant" and keep your money.
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