MilOutdoor, El Calafate

4.8
#1 of 6 in Adventure in El Calafate
MilOutdoor is located in El Calafate. Plan a trip to El Calafate easily and quickly by telling Inspirock to suggest an itinerary.
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TripAdvisor Traveler Rating 5.0
458 reviews
TripAdvisor
  • They were amazing except that it’s been more than a month and no photos posted as they promised. Quite frustrating!  more »
  • We had booked the famous kayaking tour at Perito Moreno in this agency. The person introduces us to the excursion by telling us that food and transportation is included. All for the modest sum of 6875 ARS. This is a unique experience and the feedback was all positive so we didn't hesitate. On the morning of the excursion, the agency picks us up from our hotel by minibus. After leaving the city, 10km from the centre the guides tell us "we'll be honest with you, given the weather conditions, the kayak is going to be cancelled". We are surprised to still go to the park despite this announcement but we understand that the weather is uncertain and that we may have a slim hope that conditions will improve. Arrive on site we have an hour and a half in front of us to make the bridges and then rdv to the kayak center. Here the guides confirm that it is cancelled but we have to wait another hour and a half to see if the weather improves even if at this stage the guides admit that it is a request of the agency and that the weather is not ready to change. So we wait in this small office for the bus to be able to return to the city. During this wait we understand that the agency will charge us for transport and food (a lunch box miserable) for 1875 ARS or 50 to make a return bus trip and have a sandwich at the X vegetables ... We also understand that all other passengers paid much less, or 6100 ARS, and that they were initially offered either the kayak alone or the meal and transport included. Morality of the story if you want to kayak do not take your tickets at home (via intermediaries other agencies or hotel) and opt for the solution without transport and food! This will save you from wasting your time and money and especially having to chat with the two women of the agency particularly unpleasant. They accused us of being liars or of misunderstood English and Spanish since they believed the guides could never have told us in the morning that the kayak would be cancelled (in which case they should have reimbursed us the entire tour) and that failing to tell us clearly that there were two possible options, these were inscribed on the back of the pad placed on their desk so that it was just necessary to "learn to read".
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